Refund & exchange policy

Exchange & Return Policy

We want our customers to be satisfied with their purchases. If you are not fully happy with your order, we offer exchanges and returns under the following conditions:

Returns

• Returns are accepted within 3 days from the date of purchase.

• Items must be unused, and in their original condition and packaging.

• Products showing signs of damage, misuse, or alteration will not be eligible for a return.

Inspection Process

• All returned items are carefully inspected upon receipt.

• Once we receive the returned product, we will examine it to ensure that no damage has occurred and that it meets our return conditions.

• Refunds are processed only after the inspection is completed and approved.

Refunds

• If the return is approved, the refund will be issued to the preferred payment method for our customers. 

• Please allow 7 business days after approval for the refund to be processed.

• Shipping fees (if applicable) are non-refundable, unless the return is due to an error on our part.

• Make sure to pay every shipping fees.

Exchanges

• Exchanges are accepted within 3 days from the date of purchase.

• Items must meet the same condition requirements as returns.

• Exchanges are subject to product availability.

• If the requested exchange item is unavailable, a refund may be offered after inspection.

Return Shipping

• Customers are responsible for return shipping costs, unless the item received was defective or incorrect.